Delivery & Returns

Payments

We accept payment by either a Credit or Debit card and also by Pay Pal.

Shipping is via Royal Mail 1st Class. We dispatch orders on weekdays up to 5pm. Royal mail quote delivery times 1-2 days. Delays can happen, If delivery takes more than 5 working days for a UK order - please contact us immediately. To Europe orders can take 10-14 Days.

For orders outside of the UK and Europe shipping can take between 14 and 30 days and there is a possibility that you may have to pay an import tax depending on your country.

Customs Declarations

We will declare the value of all products as the price on the website. Most of our products should not cause import duties or tax by your customs. All orders will be labelled generically as “Fashion Accessories”.

Returns

Return Address: S A Y A Designs, Rosedale, Cusop, Hay-On-Wye, Herefordshire, HR3 5RF, U.K.

Please note that post and packing costs are non-refundable. To return an item, please dispatch it in its original wrapping and accompanied by a note outlining your name, address and reason for return to: If you do decide that you would like to return your item you will be required to pay the cost of shipping it back to our nearest office. We are more than happy to help with finding the cheapest rates. Just get in contact with our team.